If you get the message "You have reached the MAXIMUM number of active logins for this account" (or similar), PLEASE READ THIS CLOSELY! DO NOT CONTINUE LOGIN ATTEMPTS. WAIT AT LEAST 65 MINUTES AND TRY AGAIN. Notice the "You have X attempts remaining" message. If you reach zero (0), our system w...
If you are opening a previously saved project and the spinner is endless: There is a missing image. Chances are you are using a different computer than one where project was saved. You created an image on one computer and then tried to load it on a second computer where software is also installed. U...