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Licensing

Questions about our software licensing.
3 articles

License says active, but still getting error

You may experience an error showing your license is active but you are still seeing the error page inside your software. This can happen for a few reasons: - Your internet connection is not active. - Your firewall is blocking access to our licensing server. - Our licensing server is under going...

License Shows Suspended 

If you license is suspended, you will see an error page with steps to take. Basically this happens because: - Software license key has been shared - You used the license key on another software title - If subscription software, your payment failed If you have shared your license key we wi...

Software Shows Maxed Out

This simply means you have reached the limit of allowed installations. Most of of our software comes with a limit of two (2) installations. This means you can have the software active on two (2) machines.